Is the resort child friendly?
Our resort is ideal for families with children of all ages, and we’ve taken extra care to design offers and experiences that guarantee smooth sailing all through your stay.
What time can I check in?
Guests are welcome to check in from 14.00, and we kindly ask that you check out by 12.00 on the day of departure.
What is the WOW! All Inclusive meal plan?
With the WOW! Inclusive meal plan, you’ll enjoy island-wide dining and unlimited drinks in 11 of our restaurants and bars, including five specialty à la carte venues for dinner. For more information on the restaurants you can enjoy throughout your stay, please visit our Restaurants and Bars page.
Are Gala Dinners included in my meal option?
For guests staying during the holiday season, we hold special Gala Dinners on Christmas Day and New Year’s Day at an extra cost. Please get in touch for more information.
What credit cards do you accept?
We accept American Express, Visa and MasterCard.
Are all taxes included?
Our rates exclude applicable taxes and service changes. Goods and Services is added at 12%, Service Charge at 11.2 % and Green Tax at $6 per guest per day.
Can I use my drone at the resort?
We take the privacy and safety of our guests very seriously, and therefore have a strict No Drone Policy in place. The full policy is outlined below.
We prohibit the operation of unmanned aerial systems or drones, on or above the resort by any of our guests or employees — including model aircraft by recreational users. This includes drones used for filming or videotaping, as well as drones used by media or journalists operating above or within the resort area boundaries. This prohibition extends to any devices launched or operated from the property, as well as any launched from private property outside of the resort area boundaries.
Sun Siyam Resorts may use drones for commercial purposes on sporadic occasions. In these instances, much care will be taken to minimize the impact on guests and to protect their privacy.