实用信息

Is the resort child friendly?
Our resort is ideal for families with children of all ages, and we’ve taken extra care to design offers and experiences that guarantee smooth sailing all through your stay.

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What time can I check in?
Guests are welcome to check in from 14.00, and we kindly ask that you check out by 12.00 on the day of departure.

Are there different meal options available?
We offer a choice between Bed and Breakfast, Half Board, Full Board and All Inclusive – there’s a suitable plan for everyone. For further details on the venues you can enjoy with your chosen meal option, please get in touch.

Are Gala Dinners included in my meal option?
For guests staying during the holiday season, we hold special Gala Dinners on Christmas Day and New Year’s Day at an extra cost. Please get in touch for more information.

What credit cards do you accept?
We accept American Express, Visa and MasterCard.

Are all taxes included?
Our rates exclude applicable taxes and service changes. Goods and Services is added at 12%, and Service Charge at 10 %.

What currency can I use at the resort?
We accept USD, GBP and Euro.

Can I park my car at the resort?
Onsite parking is available for our guests.

Can I use my drone at the resort?
We take the privacy and safety of our guests very seriously, and therefore have a strict No Drone Policy in place. The full policy is outlined below.

我们禁止任何客人或员工在度假村或其上空操控无人驾驶的空中系统或无人机,包括娱乐用模型飞机。这包括用于拍摄或录像的无人机,以及媒体或记者所使用的在度假村上空或边界范围内操作的无人机。这一禁令还适用于从度假区发射或操作的任何装置,以及从度假村边界以外的私人物业发射的任何装置。

Sun Siyam度假村可能会为商业用途偶尔使用无人机。在这些情况下,我们会极为谨慎,尽量减少对客人的影响,并保护他们的隐私。

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